Terms and Conditions

Last updated on April 15, 2024

Introduction

These Terms and Conditions govern your use of our website and services. By accessing or using our website or services, you agree to be bound by these Terms and Conditions and our Privacy Policy, which is incorporated herein by reference.

Services

Denki provides web analytics and marketing services to help businesses understand their website traffic and improve their online presence. Our services may include, but are not limited to, tracking and reporting website visitor data, providing insights and recommendations, and assisting with marketing campaigns.

Account Registration

To access certain features of our services, you may be required to create an account. You agree to provide accurate and complete information when creating your account and to keep your account information up to date. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

Intellectual Property

All intellectual property rights in our website, services, and any content provided by us (including but not limited to text, graphics, logos, images, and software) are owned by Denki or its licensors and are protected by applicable intellectual property laws. You may not modify, reproduce, distribute, or create derivative works based on our intellectual property without our prior written consent.

Third-Party Services

Our services may integrate or interoperate with third-party services, websites, or applications. Your use of such third-party services is subject to their respective terms and conditions, and we are not responsible for the availability, quality, or reliability of such services.

Refunds and Payment Disputes

Denki does not offer refunds for any of our services or products under any circumstances. All payments are final and non-refundable. If you have any payment disputes or issues, please contact us at support@denki.co.nz, and we will make reasonable efforts to resolve the matter.

Denki uses third-party payment services to process payments for our services. For Denk+ subscriptions, we use Stripe as our payment processor. For one-off consulting services, we use Hnry to handle tax compliance, invoice management and payment processing. By using our services, you agree to the terms and conditions of these third-party services as they relate to the payment process. Please review the Stripe Privacy Policy and the Hnry Privacy Policy for more information on how they handle your personal and payment information.

Limitations of Liability

To the maximum extent permitted by applicable law, Denki shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of our website or services, even if we have been advised of the possibility of such damages.

Modifications

We reserve the right to modify or update these Terms and Conditions at any time without prior notice. Your continued use of our website or services after any modifications constitutes your acceptance of the updated Terms and Conditions.

Contact Us

If you have any questions or concerns about these Terms and Conditions or our services, please contact us at support@denki.co.nz.