Session replay tools allow you to observe individual user sessions on your website or app. They recreate the customer's journey with remarkable depth and detail. Every click, tap, scroll, and on-page movement is played back exactly as the user experienced it. Instead of hypothesizing about users based on metrics, you can see their actions, pain points, and sources of success or frustration firsthand.
We provide session replays using Microsoft Clarity, a free and open source user mapping platform. For those that require stricter data access and hosting requirements, we can also offer session replays using Posthog.
Along with technical installation and support, we offer training and guidance for leveraging session replays to drive continuous UX improvements.
Get in touch to request a free initial consultation with us.